Field Technician (Minnesota, USA)

SMT Research is a technology company pushing the boundaries of innovation within the construction industry.

We provide peace of mind to clients worldwide by making buildings more efficient, sustainable, and safe.

What We Do: We design and manufacture award-winning software and electronics to monitor the performance and integrity of commercial and institutional buildings.

Who We Serve: Our clients include leading construction firms, restoration companies, and building owners around the globe.

Our Team: We believe success lies in the expertise of our talented field technicians and installers who implement our cutting-edge solutions on-site.

Our Story: Founded in 2006, we are a Canadian company headquartered in Vancouver, BC, and are currently expanding our operations across North America.

Job Summary: We are seeking a highly motivated, hands-on Field Technician to serve as a key technical expert for our projects across North America. The ideal candidate must possess dual citizenship (USA & Canada) to facilitate unrestricted travel and work on job sites in both countries. This role is perfect for a skilled technician who excels at on-site problem-solving and installation, and who has the ambition and potential to grow into a Project Management position. You will be the face of our company in the field, ensuring our monitoring systems are installed and commissioned to the highest standards of quality and safety.

Key Responsibilities:

Field Technician Responsibilities

• Travel to client sites to perform installations, maintenance, and repairs of sensor system components (cables, enclosures, sensors, etc.).

• Perform non-destructive testing practices and project site data collections.

• Maintain detailed photo and videographic records of site conditions and work performed.

• Create comprehensive field reports with site photos and coherent, detailed descriptions using provided templates.

Field Operations & Quality Control:

• Oversee and ensure the quality installation, service, and maintenance of sensor system components (cables, enclosures, sensors, etc.).

Reporting & Communication:

• Prepare and review comprehensive field reports, project status updates, and completion reports for internal and external stakeholders.

• Serve as the primary point of contact for clients on-site, addressing concerns and ensuring satisfaction.

• Effectively communicate project updates, challenges, and requirements to senior management.

Safety & Compliance:

• Champion and enforce all company safety protocols, COVID procedures, and work instructions on-site.

• Ensure all team members are adequately trained and adhere to safety standards, including WHMIS and Fall Arrest.

• Conduct regular site safety inspections and toolbox talks.

Logistics & Resource Management:

• Coordinate the procurement and logistics of materials, tools, and equipment for projects.

• Manage on-site inventory and ensure gear (up to ~50 lbs) is properly handled and maintained.

Technical Support:

• Assist with basic production of electronics or system configuration in the office when field deployment schedules allow.

• Actively participate in and lead complex installations, troubleshooting, and non-destructive testing practices as a "working foreman."

• Manage project site data collection processes, ensuring accuracy and completeness.

• Oversee and approve photo/videographic record keeping for project milestones and compliance.

Requirements:

• Dual citizenship (USA and Canada) - will be a strong asset

• Strong understanding of construction principles, procedures, and site management.

• Dexterity in handling wires, cables, and electronics, and a willingness to perform hands-on technical work.

• Willingness to learn and master SMT (Sensor/System Monitoring Technologies) and related digital platforms.

• A reliable cell phone with good camera quality for site photos, communication, and digital compliance submittals.

• Valid WHMIS and Fall Arrest Certificates (or ability to obtain immediately).

• Post-secondary education in a technical field (e.g., Engineering Technology, Construction Management) or equivalent trade qualification.

• Strong understanding of Electrical, Plumbing, & Roofing installation methods.

• Specializations in Carpentry, Pipefitting, PLC Integrations, Low Voltage Electrical systems.

• Experience with project management software.

• Having own reliable vehicle suitable for accessing various construction sites (mileage may be compensated).

• Strong willingness to learn, dive deep into the technology and develop your career towards Project Management role

If you are interested in learning more about this opportunity or believe it aligns with your skills and career path, please submit your resume.

We sincerely appreciate all applications; however, only the most qualified candidates will be contacted for an interview.

Job Type: Full-time, contractor

Experience:

• Construction: 1 year (Required)

Work Location: In person (USA, Minneapolis)