Privacy Policy

Effective:  July  15,  2025

SMT Research Ltd. (“SMT,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide through smtresearch.ca (the “Site”).

WHAT WE COLLECT
When you voluntarily submit information through our contact, quote‑request, or service‑inquiry forms, we collect:
• Name
• Email address
• Company / organization (optional)
• Phone number (optional)
• Project details or any other information you include in the message

We do not collect sensitive categories of data and we do not knowingly collect data from children under  13.

HOW WE USE YOUR INFORMATION
Purpose  |  Legal Basis (PIPEDA)
• Respond to your inquiry or service request  |  Consent
• Provide quotes or technical information you request  |  Consent / Contract
• Send occasional updates about our products, services, or events (opt‑out any time)  |  Consent
• Improve our Site and internal analytics (aggregate, de‑identified)  |  Legitimate interests

COOKIES & ANALYTICS
The Site uses minimal cookies to:
• Keep the Site secure and operate core features
• Generate anonymous usage statistics via Google Analytics or a comparable tool

You can disable cookies in your browser, but parts of the Site may not function properly.

HOW WE SHARE INFORMATION
We do not sell or rent your personal information. We may disclose it only:
1. To service providers (e.g., web hosting, email delivery) under confidentiality agreements
2. To comply with legal obligations or enforce our rights
3. In connection with a business transfer (e.g., merger or acquisition); you will be notified before any transfer takes effect

STORAGE & SECURITY
Personal information is stored on secure Canadian or U.S. servers protected by industry‑standard administrative, technical, and physical safeguards. No method of transmission is 100 % secure, but we follow reasonable best practices to protect your data.

RETENTION
We keep your information only as long as necessary to fulfill the purposes described above or to meet legal requirements, after which it is securely deleted or anonymized.

YOUR RIGHTS
Subject to applicable law, you may:
• Access or correct the personal information we hold about you
• Withdraw consent or object to processing
• Request deletion of your personal information

To exercise these rights, email info@smtresearch.ca or write to us at the address below. We will respond within 30 days.

INTERNATIONAL TRANSFERS
If we transfer information outside of Canada, we ensure comparable protections as required under PIPEDA and, where applicable, GDPR standard contractual clauses.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Effective” date at the top indicates the most recent revision. Continued use of the Site after changes means you accept the revised Policy.

SMT Research Ltd.
#103-1089 East Kent Ave North
Vancouver, BC, V5X 4V9 Canada
Canada

Email: info@smtresearch.ca